Disneyland Resort To Introduce Digital Key For Hotel Guests

As the Disneyland Resort continues to optimize the Guest experience, a new feature is coming soon on the Disneyland app* to make a hotel stay even more convenient.  

The optional feature will allow Guests staying at Disney’s Grand Californian Hotel & Spa or the Disneyland Hotel to unlock their room with a digital key using the Disneyland app. When used with online check-in, Guests can even bypass the front desk to start their vacation even faster, allowing them to go directly to their room when it is ready.

To use their digital key, Guests can follow these steps:

  • Link hotel reservation to their Disney account via the Disneyland app or online
  • Complete Online Check-in (up to 5 days prior to arrival) or check-in at the Front Desk upon arrival to complete the traditional process
  • Once a room has been assigned on day of arrival and is ready for the Guest, they can access their room and locate their hotel room number within the digital key feature by tapping the “Unlock Door” button after signing into their Disney account on the Disneyland app
  • To enter their room, Guests tap the “Unlock Door” button via the Disneyland app and then simply hold their phone against the door lock. A Bluetooth®-enabled device with the latest version of the Disneyland app is required.

Currently the digital key will only be available to guests staying at Disney’s Grand Californian Hotel & Spa and the Disneyland Hotel. The Paradise Pier Hotel is expected to receive it later in 2021.

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