It seems like this step of the process in putting together your vacation should be easy; but it’s not. Disney has a good system in place but it’s not always user friendly which is where our guide to helping you link your Disney World Tickets to your MDE account comes in. We’ve broken it down and made it super simple to follow so you can get them linked and move on without further pain.
What is a MDE Account and How Do I Access it?
MDE stands for My Disney Experience Account and it’s an account you create at Disneyworld.com by following these steps:
- Go to www.disneyworld.com
- From the home page click on the Sign in or Create Account link at the top
- If you need to create an account, do so. If you already have one, sign in
- Once done, from the home page hover over the My Disney Experience Logo on the right side of the page
- Click on “My Plans” from the drop-down menu
- Scroll down the next page just a bit until you see a “Tickets” circle
- Hoover over that and then click “Link Tickets”
- On the next page you will enter in your tickets confirmation code from your purchase. If you haven’t purchased them yet you can do so here at a discounted price
- Once you’ve entered in the ticket code (you’ll only need one for all your tickets) click Next at the bottom of the page
- On this final page you will link each ticket to a person in your party. You can add new members of your party in they aren’t already there
And that’s it! You’re done linking your Disney World Tickets to your My Disney Experience account! Now you can move on to creating theme park reservations which are the second most important part of your trip.
Below you will find images of all the steps above incase you missed anything. They are highlighted for where to click and what was reference in each step.
You can link your tickets without having added family or friends to your account but it’s recommended that you add them first and then link your tickets.
I’m Missing a Disney World Ticket
Some times when you link your ticket confirmation code you may be missing a ticket or two. Most of the time the error lies on Disney’s site which struggles from time to time. The best think to do is to call Disney World’s Ticket Only line at (407) 934-7639 and let the Cast Member add your tickets and get them all linked. 99% of the time this will solve your issue.
If you’re still missing one, backtrack and make sure that you purchased all the tickets you needed. You may have left off little Suzy because you didn’t click the child side. Whatever the case may be, make sure you did purchase them all.
Can I link my Disney World Tickets Through the App?
Yes although guests seem to have more issues doing it this way which is why it’s recommended to link them via desktop or mobile phone browser. If you purchase your tickets through the app they will automatically link with a few easy steps. If you purchased them outside of the app, like through a third party discounter, then you’ll want to follow these steps if you want to use the app:
- Sign in to the app. It’s the same My Disney Experience Account as we mention above
- From the home page on the app click the little three lines (hamburger menu) at the bottom right of the screen
- On the next page click on the box labeled “Tickets and Passes”
- From here you can either see existing tickets or click the + symbol to add new tickets
- The drop down gives you two options: “Select Tickets” or “Link Tickets & Passes”. You want to click on the “Link Tickets & Passes”
- Now enter in your ticket confirmation ID on the line that says, “Enter the ID code”
- Next choose which person is receiving which ticket, and you’re done!
If you experience any difficulty during this process we recommend you do it from a web browser as most guests have better success this way.
Can I use Old Disney World Tickets?
Yes, guests can use old Disney World tickets as long as they haven’t expired. Typically Disney World tickets expire when they were used once but then never again within the 14 day timeframe or, with newer tickets, the time frame allotted by Disney. Some tickets from the past may have a no-expiration option on them in which case it’s fine that you used one or two days and are now just making it back. Disney will honor your leftover days.
Old tickets that have never been used do have value which can be used towards the purchase of a new ticket. Because Disney’s system has changed pricing several times, it may take a Cast Member a few minutes to figure out the actual value of it. Be patient.
This leads us to our next point which is, you’ll need to visit a box office or guest relations to see what the value is and the status of the ticket. Newer tickets from Disney (2020 and on) can be linked to your MDE account and a value can be seen if you never used them. From here you can use that value to purchase a new ticket.
Do Disney World Tickets Expire?
If you missed your vacation for some reason, the value of your paid tickets is not lost. You’ll retain that ticket value until you’re ready to use it and apply it to a new ticket for upcoming dates. This is for newer Disney World tickets (2020 and on). If your tickets are older than this or you bought them from some one like Expedia, you will need to visit a box office to see the value of your ticket and upgrade; but the tickets won’t be expired unless they were purchased with a specified expiration date. Most don’t fall into this category but it’s always good to check your tickets terms and conditions.